Refunds and returns policy

Refunds and returns policy

Thanks for shopping at Cobh School Books

 

If you are not entirely satisfied with your purchase, we're here to help.

 

Returns

 

You have 30calendar days to return an item from the date you received it. For school books returns from September 30th-December 31st require permission to return, please contact Schoolbookscobh@gmail.com

 

To be eligible for a return, your item must be unused and in the same condition that you received it.

 

Your item must be in the original packaging.

 

Your item needs to have the receipt or proof of purchase.


 

Refunds

 

Once we receive your item, we will inspect it and notify you that we have received your returned

item. We will immediately notify you on the status of your refund after inspecting the item.

 

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

 

You will receive the credit within 30days, depending on your card issuer's policies.

 

Shipping

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

 

If you receive a refund, the cost of return shipping will be deducted from your refund.


 

Contact Us

 

If you have any questions on how to return your item to us, contact us at Schoolbookscobh@gmail.com.com or 0862765228 monday-Friday 9.30-5pm